Covid-19

Update on COVID-19

RECEPTION

In the reception area, all the procedures of increased cleanliness, hygiene and regular disinfection are applied.
The hotel implements the necessary measures to maintain the necessary distances applying:

In the reception area, special Plexi glass dividers have been installed
The staff avoids to shake hands
Key cards are disinfected before each use
Check out time: until 11 a.m., check in at 3 p.m. for more thorough cleaning and disinfection of rooms.
It is forbidden for non-residents to enter the rooms.
We recommend to customers the use of credit cards to pay their bill and we recommend sending the invoice electronically
There is special equipment (medical kit) for the case of suspicious impact, such as gloves and disposable masks, antiseptics, cleaning wipes, apron, long-sleeved robe, laser thermometer.
Customers are advised to avoid using an elevator

Only those who live in the same room are allowed to enter the elevator at the same time
Elevator buttons are often disinfected

ROOMS

House The staff of housekeeping during the execution of the service has personal protective equipment
During a customer's stay, daily cleaning and changing of clothing and towels is avoided. These are done ONLY upon request
The gloves are disinfected by the staff before and after entering each room, by spraying with disinfectant solution.
The Mini bar will not have products, will be used as a refrigerator and will be offered to the customer upon arrival 2 bottles of water
Fabric decorative elements are removed from the room
When leaving a customer and before arriving at the new customer's room, the cleaning procedures:

The room is ventilated with natural air
Normal cleaning is applied in the room
Fabric surfaces (boozer) are disinfected with a steam cleaner
After cleaning, disinfection is applied with certified disinfectant chemical with special emphasis on the following points: knobs, remote controls, telephone device, switches, air conditioning control panels, hard metal surfaces, safe, kettle
The bathroom will be cleaned with equipment and cleaning items exclusively for this area, with disinfection at the following points: water taps, door / towel / tank handles, seat and cover caps, sinks, door buttons, buttons and switches
The fabric surfaces of the particle are disinfected with a steam cleaner
Depending on the occupancy, the room remains one day empty

Two cleaners enter the cleaning room. One undertakes the removal of the fabrics (towel sheets, etc.), which are placed in a special bag and the other the laying of the clean ones.
The carriages of the maids are disinfected after the transport of the closed bags with the linen

LAUNDRY

Used fabrics, bedding and towels are placed in special bags, bags, and transported by the service elevator to the laundry facilities.
The staff that deals with the sorting of dirt receives them with gloves and a mask.
The clothes are washed at 90 degrees
With other gloves and mask, the clean ones are received from the dryer and transported to the ironing board where they are stored.

KITCHEN

The distances between employees in the kitchen are observed
It is not allowed to enter the kitchen area for those who do not have a job. In case this cannot be avoided, they personal protective equipment is provided to the visitor
The goods are received by the staff using personal protective equipment

BREAKFAST AREA

At the entrance to the buffet, a hand sanitizer is provided to the customer
The distance of 2 meters is observed when serving customers in Buffet
A plexiglass protector is placed between the customer and the food
The buffet is served only by the catering staff, who wear the appropriate PPE (masks, gloves) and follow strict hygiene rules.
The use of shared utensils / dispenser items, automatic serving machines (coffee, juice, etc.) is done only by the catering staff.
Tables are located at certain distances from the law
Tablecloths have been removed and disposable placemats are used
Cutlery is placed in disposable cases
After the customer leaves the table, the dishes are removed from the staff and the table and the chair are being disinfected

SWIMMING POOL

towels are provided to customers covering the entire sunbed
After using a sunbed by customers, it is disinfected with steam
A maximum of 6 people are allowed in the pool at the same time
The bar counter and tables are often disinfected
The sunbeds are 2 meters per set
The measurement of chlorine residue in the water of swimming pools is done chromatographically by the DPD method (Diethylparafenylodiamine) and its value ranges between 0.4 and 0.7 mg / l. The residual chlorine value is 1- 3 mg / L